Terms of Service

Effective 27 April 2026

These Terms govern your use of the Ingredoo app and website. By installing or using the Service you agree to them. If you do not agree, do not use the Service.

1. Who we are

The Service is operated by Ingredoo Pty Ltd in Australia. Contact: support@ingredoo.com.

2. The Service is informational, not medical advice

Health Scores, NOVA classifications, additive notes and personal verdicts are provided for general informational purposes only. They are not medical, dietary or nutritional advice. Always consult a qualified health professional before making decisions about diet, allergies or medical conditions. The Service is not a substitute for reading the actual product label.

3. Accounts

Some features require an account via Apple or Google sign-in. You are responsible for activity under your account. Notify us immediately of any unauthorised access.

4. Subscriptions

Paid subscriptions (e.g. Ingredoo Membership) are billed by Apple or Google according to their store terms. Subscriptions auto-renew unless cancelled. Manage or cancel renewal in your App Store or Google Play account settings. Refunds are handled by Apple or Google under their policies.

5. Acceptable use

• Do not reverse-engineer, scrape or abuse the Service.
• Do not submit false, misleading or unlawful content.
• Do not interfere with security or rate limits.

6. Third-party data

Product data is sourced primarily from Open Food Facts under the Open Database License. We do not guarantee the accuracy or completeness of any third-party data, ingredient list or nutrition fact.

7. Directory listings

Our directory of producers may include businesses we have not formally partnered with. Listing does not imply endorsement. Producers may claim and edit their listing, and may purchase a Sponsored placement. Sponsored placements are clearly labelled.

8. Intellectual property

The Ingredoo name, logo, scoring methodology and software are owned by Ingredoo Pty Ltd. You receive a limited, revocable, non-exclusive licence to use the Service for personal, non-commercial purposes.

9. Disclaimers and limitation of liability

The Service is provided "as is". To the maximum extent permitted by law, we exclude all warranties and disclaim liability for indirect or consequential loss. Nothing in these Terms limits any non-excludable consumer guarantees under the Australian Consumer Law.

10. Termination

We may suspend or terminate access for material breach. You may stop using and delete the Service at any time.

11. Changes

We may update these Terms. Continued use after a change means you accept the updated Terms. The current version is always at https://ingredoo.com/terms.

12. Governing law

These Terms are governed by the laws of New South Wales, Australia, and you submit to the non-exclusive jurisdiction of its courts.